I bought a used Porsche online and I brought it in for inspection to see if I bought a lemon or not. From the waiting room you can see them work. Best 195$ I spent. I have never seen anybody do a more thorough and detailed job. I will come back here for my service!
Had our Cayenne Hybrid in twice for same reason, last time took 2 weeks (which is understandable with product shortages these days). I cannot give the car 5 stars, but I certainly can the dealership and especially the service department. Nick goes above and beyond to keep his customers satisfied. Very refreshing to work with professionals.
I have had several cars serviced here over the years, they keep getting better snd better on customer service especially at the new building. Working with Service Manager Nick Adams and his team including Craig and others they are friendly, responsive and accommodating. Techs are first rate too. Excellent experience on loaner cars. Just today came in on a PCM question - it needs an update and gave me options of doing it tomorrow and waiting or scheduling at my convenience for a Porsche service loaner. Also while there gave me a quick courtesy wash and interior vacuum. New sales ...
Yesterday I stopped by this dealership to scope out final options on my 2021 Porsche Macan and was helped by Justin, who I highly recommend working with. While I did not purchase at this dealership (as I am from out of town), I fully intend to have my car serviced here in the future. Justin exemplified the utmost professionalism and care for Porsche, my pending purchase, and ensuring my confidence in the deal I was making with my home dealership.Thank you Justin and Camelot for my experience at Porsche Charleston; I look forward to seeing you both again soon!
I recently visited Porsche Charleston to look at and learn about the Porsche line and had a very positive experience. We met with Karen Ferrari and she was a great navigator and helped us with all of our questions. She turned us over to Cam for a test drive of a 911 Carrera S and we were sold on the car. Karen then made the purchase process simple and efficient. From the time we decided to purchase the car to driving out of the dealership, we spent less than 30 minutes on paperwork and “business.”We were given a great introduction to ...
I just acquired a 2020 Taycan from Baker Porsche. My sales consultant (Karen Ferrari) did an outstanding job. She introduced to the Taycan, compared it to available competition and made me instantly comfortable on the test drive. She worked with her team and as luck would have found me the car with delivery in 2 weeks.Thank you Karen for a job well doneJim B
Always top notch service. I’m impressed I’m how clean the shop is. From the very comfy waiting area you can watch while your car being serviced. It’s a beautiful facility. More importantly the service is great. Communication is top notch. I get text reminders and even after 30 min or so my service rep stopped in the waiting area to give me an update. I chose to wait today as my service wasn’t going to take to long. But they do offer a shuttle service or a loaner if you plan ahead. My car was completed before ...
Top notch service department. I’ve never been treated so well. Best experience I have ever had.
A beautiful dealership and shop. Nice comfy waiting area.