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Porsche Keys
available from the Porsche Charleston Service Center

Open Today! Service: 7:30am-6pm Call us at: Call Service Phone Number(843) 996-1453

 

 

 

Our scrutiny is your peace of mind.

Step 1: Ordering a new SmartKey
(usually less than 1 hour)

The vehicle must be brought to Porsche Charleston before we can order a new Smart Key so that our technicians can determine which “key tracts” are available for the new key.

Step 2: Activation/Deactivation
(usually less than 3 hours)

When the new Smart Key arrives, Porsche Charleston is required to test the function of the new Smart Key, and deactivate any missing Smart Keys so that they can never be used in the theft of the vehicle. This process requires that all remaining Smart Keys are available to our technicians so they can determine which “key tracts” must be deactivated. When everything is complete we will document and register the changes with Porsche USA.

Proof of Identity and Vehicle Ownership

Only the vehicle’s owner, or someone authorized by the vehicle’s owner, can order a replacement key from a Porsche dealer. In order to do so, we must require proof of identity and vehicle ownership with original documents, as detailed below.

If you are the current owner of the vehicle, please bring:

☑ Driver’s license with photo or passport.
☑ The vehicle’s current state registration, title or any ownership document accepted by the DMV to issue a title.

If you are an authorized representative†, please bring:
☑ The vehicle’s current registration, title or any ownership document accepted by the DMV to issue a title.
☑ Authorized representative’s driver’s license with photo or passport.
☑ An original document authorizing the representative to act on behalf of the vehicle owner.
☑ Original or photocopy of the vehicle owner’s driver’s license with photo or passport.

†An authorized representative may be:

  • A private citizen or family member acting on behalf of the owner
  • Independent workshop acting on behalf of their customer
  • An employee acting on behalf of their employer
  • A government official acting on behalf of their agency or department
  • An association member acting on behalf of their association.

Schedule an Appointment

Open Today! Service: 7:30am-6pm

Contact our Service Center:

Call us at: (843) 996-1453
Ask a question

Service Center Hours:

Weekdays: 7:30am – 6:00pm
Saturdays: 8:00am – 4:00pm

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Contact Us

Please don't hesitate to direct your service questions to us! Fill out the simple form below and our service team will get back to you.

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Meet our Porsche Service Team

  • Victor Salgado

    Victor Salgado

    PCNA Dealer Service Manager

    843.203.2941
    EmailBio
    Victor Salgado

    Victor Salgado

    PCNA Dealer Service Manager

    Victor began his career in food/beverage starting in the late 80’s in Hilton Head Island, SC, and in the mountains of western North Carolina. Happy to return to the SC coast, he graduated from Johnson & Wales University Charleston in 1991 and worked in the thriving downtown restaurant scene. After adventures in the gourmet coffee/coffee equipment industry and in the real estate development field (supervising commercial and high-end residential development in the U.S. territory of St. Thomas, VI), Victor arrived at Baker Motor Company in 1999, where he has been involved with the best premium automotive brands in the world. Having worked with Mercedes, Maserati, Jag/Land Rover, Rolls Royce, Alfa Romeo and Infiniti, Victor has returned to the brand that initially captured and has maintained his enthusiasm since 1999, Porsche.

  • Jeff Shoebotham

    Jeff Shoebotham

    PCNA Dealer Service Advisor

    843.990.5080
    Email
    Jeff Shoebotham

    Jeff Shoebotham

    PCNA Dealer Service Advisor

    Jeff was born and raised in San Diego, CA and has always been a Porsche enthusiast. As a child, he’d watch endurance racing with his father and always found himself cheering for the cars from Weissach. He attended San Diego State University and majored in English Literature. After college, he decided to pursue career in the automotive field and attended Universal Technical Institute in Rancho Cucamonga, CA, with an eye toward reaching the pinnacle of automotive excellence, Porsche. He moved to Charleston in 2014 and worked his way into his dream job: service advisor at Porsche Charleston.

  • Kristopher Whitton

    Kristopher Whitton

    PCNA Dealer Service Advisor

    843.990.5072
    Email
    Kristopher Whitton

    Kristopher Whitton

    PCNA Dealer Service Advisor

    With Porsche Charleston since 2022

  • Christie Pothier

    Christie Pothier

    PCNA Dealer Service Advisor

    843.990.5073
    Email
    Christie Pothier

    Christie Pothier

    PCNA Dealer Service Advisor

    With Porsche Charleston since 2023

  • Gloria Carter

    Gloria Carter

    Dealer Customer Experience Manager

    843-203-2942
    Email
    Gloria Carter

    Gloria Carter

    Dealer Customer Experience Manager

    Glo was born in San Diego CA and raised in Long beach CA. Prior to coming to Porsche Charleston, she worked for Porsche Long Beach for 3 years. She moved to South Carolina in September of 2022 and has been with Porsche Charleston since then. Glo was a cheerleader in high school and went to college at Southwestern Oregon. Her hobbies include traveling, singing , dancing, cooking, drawing and fashion.

Porsche Charleston 32.784934, -80.005188.