The vehicle must be brought to Porsche Charleston before we can order a new Smart Key so that our technicians can determine which “key tracts” are available for the new key.
When the new Smart Key arrives, Porsche Charleston is required to test the function of the new Smart Key, and deactivate any missing Smart Keys so that they can never be used in the theft of the vehicle. This process requires that all remaining Smart Keys are available to our technicians so they can determine which “key tracts” must be deactivated. When everything is complete we will document and register the changes with Porsche USA.
If you are the current owner of the vehicle, please bring:
☑ Driver’s license with photo or passport.
☑ The vehicle’s current state registration, title or any ownership document accepted by the DMV to issue a title.
If you are an authorized representative†, please bring:
☑ The vehicle’s current registration, title or any ownership document accepted by the DMV to issue a title.
☑ Authorized representative’s driver’s license with photo or passport.
☑ An original document authorizing the representative to act on behalf of the vehicle owner.
☑ Original or photocopy of the vehicle owner’s driver’s license with photo or passport.
†An authorized representative may be:
Open Today! Service: 7:30am-6pm
Call us at: (843) 996-1453
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Weekdays: 7:30am – 6:00pm
Saturdays: 8:00am – 4:00pm
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